Roughly 22% of people in the U.S. have a primary language other than English. People who have had to learn English often find it challenging to access healthcare resources. It shouldnât be that way. And thatâs why ABA Engine built the language translation feature into our software.
Weâre helping ABA clinics break down the barriers that prevent children from getting the autism therapy they deserve.
Itâs critical to have ABA therapy with language translation. This includes a therapist on hand who can communicate effectively with clients. Itâs also necessary to have multilingual ABA intake forms and messaging systems that can translate between clients and the clinic.
Inside the parent portal, staff and families can chat back and forth using their own languages, which makes things a whole lot easier. For instance, if a therapist wants to share a therapy plan, they can copy it into a message. When the parent gets that message, they just hit âtranslate,â and the whole thing shows up in their chosen language.
Without the proper forms, authorizations can be withheld, and the wait for therapy can be extended. The ABA Engine ensures that all forms and documents are easily translatable into the clientâs preferred language. Families can complete the forms in their native tongue, and the client can see a therapist at a streamlined pace.
Scheduling and reminders are largely ineffective if the client doesnât understand the message they receive. When an ABA clinic sends out an appointment reminder or any other update about an appointment, it will arrive in English. Still, it can be quickly translated into the clientâs preferred language.
The language translation feature ensures administrators and staff can communicate with clients and with each other better. The barriers to communication are down, which makes the work easier to do. This means you can bring in more clients more quickly in a streamlined fashion.
The benefits of language translation are plentiful, across the board, for multiple reasons. There are few to no downsides to being able to communicate with others. In ABA clinics, itâs even more beneficial because of the positive impact ABA therapy can have on clients.
When the clients can understand the forms theyâre filling out, and the staff can understand client responses, the intake process speeds up. Clients get in to see the therapist sooner, which helps ensure a better experience for the child.
We live in a multilingual world. It only makes sense that clients should expect some level of accommodation for this reality. When ABA clinics provide language translation, they show themselves to be modernized and progressive.
Itâs incredibly frustrating to try to get help and feel like no one understands you. Language translation reduces these frustrations because it facilitates open dialogue. Clients feel free to express themselves, and staff are better able to serve.
With all this improved communication, your clients will get into the clinic sooner and miss fewer appointments. Your clinicâs finances will naturally improve as funds flow in from insurance and clients more smoothly.
Discover how ABA Engine can help you deliver better care faster and boost your practiceâs profitability. Set up a call now and take the first step towards improving your operations.
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